The Next Killer App: Google Kindness Translator

The Next Killer App: Google Kindness Translator

Thanks to my new Google Kindness Translator, Davie is about to avoid a nasty fight with his roomie Brad. Davie texted into the Kindness Translator on his phone: “If u don’t clean up yr trash tonight, I’m throwing u out.” But the message Brad got was, “Bro wanna do za for dnr?” Problem avoided – well, for the moment anyway.

Thanks to my new Google Kindness Translator, Davie is about to avoid a nasty fight with his roomie Brad. Davie texted into the Kindness Translator on his phone: “If u don’t clean up yr trash tonight, I’m throwing u out.” But the message Brad got was, “Bro wanna do za for dnr?” Problem avoided – well, for the moment anyway.

You have probably heard of one of the great game changer apps called Google Translate. You can type or say anything into your phone and with the press of a button, Google Translate instantly converts your words into your choice from more than 130 languages, even Sanskrit.

A few years ago, I wrote about a handy upgrade of this service called Google Translate – Family Edition. It’s perfect for helping parents understand what their teenage son actually means when he grunts one-word replies like “whatever” or ”dude” to your question, “When do you plan to do your homework, Nathan?”

I don’t mean to brag, but I’ve almost finished developing an even more powerful version of Google Translate. I think it’s going to be another game changer for kids and adults alike. I call it the Google Kindness Translator. It takes one person’s abusive or argumentative language and, with the press of a button on your phone, converts it into a kinder, more sensitive alternative translation, thereby turning a potentially acrimonious confrontation into a harmonious dialogue.

I came up with my idea in the most unlikely of situations: during a racquetball game. I’ve played with the same group of guys for several years. They’re all great people – well, except for Fred, that is. (Fred is a curmudgeon.) Sometimes, one of the fellows will blurt out something in the heat of the moment he really didn’t mean. That’s when things can quickly get a little chippy.

It all started when Roger hit the ball full force, and it accidentally plunged into the small of Larry’s back. Larry, suddenly in excruciating pain, shouted out, well, I’d rather not print what came out of his mouth. Let’s just say I’m glad no impressionable young kids were within earshot.

Then Larry glared at Roger and complained, “That hurt like the dickens dude! Look where you’re hitting the ball!” To which Roger snarkily replied, “Well, you shouldn’t have been standing in the way of my shot.” Larry was just about to hurl some inflammatory words back in Roger’s face when I quickly intervened: “Larry, when Roger said that you shouldn’t have been standing in the way of his shot, what he meant to say was ‘Oh my, I am deeply sorry I hit you. Are you okay, buddy? Please accept my apology.’ ” 

Roger looked at me a bit confused, but then Larry said to Roger, “It’s okay. These things happen.” And tempers cooled down quickly. (This really happened as described.) That’s when I saw the potential for a new app that translates angry words into kind ones. I think this could be the next killer app. My new Kindness Translator is still in beta. But check out these extremely encouraging translations from some of my test subjects.

Eleanor is having a nasty shouting match with her daughter Nina. If only Eleanor had tried my Kindness Translator before screaming, “As long as you live in MY house, you’ll do as I tell you, you little self-absorbed prima donna snot!” The app would have converted her harangue into “Nina, I deeply apologize for not being more clear in my expectations. That’s my fault. What I was trying to say is, would you be open to scooping the litter box, since, after all, Buttons is your cat? What do you say? Love you.”

Eleanor is having a nasty shouting match with her daughter Nina. If only Eleanor had tried my Kindness Translator before screaming, “As long as you live in MY house, you’ll do as I tell you, you little self-absorbed prima donna snot!” The app would have converted her harangue into “Nina, I deeply apologize for not being more clear in my expectations. That’s my fault. What I was trying to say is, would you be open to scooping the litter box, since, after all, Buttons is your cat? What do you say? Love you.”

A husband was about to tell his wife, “Seriously, how much longer will you be before you pick an outfit? JUST PICK ONE, for Christ’s sake. It’s been 45 minutes and you’re still trying on blouses. None of them are going to make you look slim, okay? We’re going to be late for the party – as usual.”

But instead, he quietly spoke those words into the Kindness Translator app on his phone, pressed a button, and voilà. His wife heard instead, “Honey, gosh you look fantastic in any of the eleven outfits you’ve tried on. But just take your time. I’d rather be standing here in our walk-in closet with you than at that silly New Year’s Eve party, anyway. I love you.” And with a press of a button, their marriage was saved – for another evening at least.

A retiree had been patiently waiting for seven minutes for another driver to back out of their parking spot, so he could pull into it. But just as he was about to pull in, another driver came racing in from nowhere and took his spot. As the parking spot stealer exited his car, the retiree was preparing to get up in his grill and bark, “Hey, buddy. I was here first. I’ve been sitting here for the past seven minutes waiting for this spot to open up. So, find another spot, or the next parking spot you’ll be looking for is at the Emergency Room.”

But in a moment of clear thinking, he whispered into the Kindness Translator I had installed on his phone instead. Out came a much more restrained message: “Gosh, I had been hoping to take that spot. But kudos to you for being so quick on the accelerator. Are you a professional racecar driver? Hope you find the perfect gift you’re looking for at the mall, sir. Have a nice day.” No one got hurt. And no cars got keyed. Problem avoided.

My new Kindness Translator is in beta. It still has a few bugs. For example, I tried employing it at a recent Trump rally. I pointed my phone at Trump as he went on one of his usual incoherent, rambling rants: “I’m a very stable genius. Only I can save America. I’m smarter than all the generals. Blacks love me. I don’t have a racist bone in my body.”

But the translation came out as follows: “I’m a total moron, a vengeful narcissist, and a bigot. I lost the election and lied about it. Give me all your money.”  On second thought, maybe the app is working just fine.

I still have a lot of work to do before this becomes available to the public. I’m convinced my killer app will bring people closer together and maybe help our divided nation heal some of its longstanding wounds – or at the very least help me talk my way out of a future speeding ticket.

That’s the view from the bleachers. Perhaps I’m off base.

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Married to a Canadian – As Told by ChatGPT

Married to a Canadian – As Told by ChatGPT

Author’s Introduction: Everywhere in the news I’ve been reading about how Artificial Intelligence (AI) and programs like ChatGPT will be eliminating thousands of jobs in countless industries. Thanks to recent advances in AI, fashion magazines can create images of fashion models that are so realistic, there may soon be no need for human models. Writers and actors are on strike right now in part because of very real fears that artificial intelligence will make their jobs obsolete. Why pay a few hundred background actors thousands of dollars when movie producers now can just create digital fakes to accomplish the same thing? Why hire writers when ChatGPT can write a complex script in minutes?

It got me to thinking. Is MY job as a humor writer at risk? You tell me. The other day, I asked ChatGPT to “write a satirical humor article about being an American man married to a Canadian woman in the style of Tim Jones’s View From the Bleachers humor website.” (My wife is Canadian.) … and this is what it came up with:

Title: “Oh, Canada! A Puckishly American Man’s Misadventures in Maple Leaf Matrimony”

Greetings, hockey fans and puck heads alike! Today, I’d like to share my unique experience as a proud American man married to a delightful Canadian woman, affectionately known as my “maple syrup sweetheart.” Strap on your helmets and get ready for a journey through the quirks and charms of cross-border romance.

Firstly, let me confess that I thought I was marrying just any other woman. Little did I know, I was committing myself to a lifetime of bilingual conversations and excessive apologies. Yes, you heard me right, folks—Canadians apologize for everything. I wouldn’t be surprised if they say “sorry” for breathing. But hey, as an American, I’ve got thick skin and a whole lot of misunderstanding to embrace.

Let’s talk about the cultural differences, shall we? I thought I was up to date with Canadian customs, what with my ice hockey obsession and my newfound love for maple syrup. But apparently, I was as clueless as a Zamboni driver on roller skates.

For starters, there’s the language barrier. No, we don’t speak entirely different languages, but it’s close enough. She’d ask me if I want to grab a double-double at Tim Hortons, and I’d wonder if she wanted me to join her for an espresso and some multiplication tables. Turns out, it’s just coffee with double cream and double sugar. Simple, eh?

Oh, and the food! Canadians have some bizarre concoctions that defy logic. Poutine is a greasy dish of fries smothered in cheese curds and gravy—because heart attacks should be delicious, right? And don’t even get me started on ketchup chips. Seriously, I never knew tomatoes and potatoes were such a match made in heaven.

Speaking of heaven, I’ve learned that Canadian winters are practically a pilgrimage for any self-respecting Canuck. They bundle up in parkas that make them look like walking igloos and carry enough hot chocolate to keep an army warm. Meanwhile, I’m shivering like a Chihuahua caught in a snowstorm, wondering why they don’t just move somewhere sensible—like Florida.

Now, let’s talk sports. I’ve always been a die-hard American football fan, but my Canadian wife has successfully converted me into a hockey enthusiast. I must admit, watching grown men chase a tiny black puck on ice is oddly entertaining. Plus, there’s the bonus of watching players’ teeth fly out like confetti during a fight. It’s like an episode of “American Ninja Warrior” but with blades on their feet.

Of course, every country has its politics, and the Great White North is no exception. The Canadian political landscape is like watching a sitcom on steroids. I can’t tell if their politicians are genuinely nice or just putting on a show. But hey, they’re so polite that even when they criticize someone, it sounds like they’re reading a bedtime story.

On a more serious note, though, I have to give Canada credit for its healthcare system. My wife brags about not having to sell our house if she breaks a nail. Meanwhile, I’m stuck navigating the labyrinthine maze of American insurance claims just to get an Advil.

Despite our humorous cultural misunderstandings and occasional icy banters, being married to a Canadian woman is a truly eye-opening experience. She’s taught me the beauty of poutine, the joys of apologizing incessantly, and that love knows no borders.

So, if you’re an American man considering walking down the aisle with a Canadian beauty, remember, you’ll need to embrace their unique charm, adapt to their lingo, and learn to love hockey. But hey, it’s all worth it for the joy of sharing your life with someone who can make you laugh, even when you’re stuck in a polar vortex.

Eh?

Author’s Closing Note: This entire piece (except for my intro and this closing paragraph) was written by ChatGPT. Scary, isn’t it? That said, I would know in a heartbeat I didn’t write this piece as I would NEVER in a million years recommend someone “move somewhere sensible – like Florida. Now, I already hear your internal gears working. So let me stop you, okay? Please don’t post a snarky comment about how “THIS IS THE BEST THING YOU’VE WRITTEN IN AGES!” Sigh… 

That’s the view from the bleachers. Perhaps I’m …. Out of a job.

#ArtificialIntelligence #ChatGPT #AIrisks #americanmarriedtocanadian #writingwithAI #usingchatGPTtowritearticles

Tim Smiling at Safeco Higher ResPS: If you enjoyed this week’s post, let me know by posting a comment, giving it a Like or sharing this post on Facebook.

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Humor Writing Made Easy With ChatGPT

Humor Writing Made Easy With ChatGPT

ChatGPT and the other leading AI Chatbot applications are radically changing how we communicate and gain information. For example, I used ChatGPT to suggest this caption which you are reading right now. Isn’t that amazing? (Okay, I lied. But I had you wondering, didn’t I?)

ChatGPT and the other leading AI Chatbot applications are radically changing how we communicate and gain information. For example, I used ChatGPT to suggest this caption which you are reading right now. Isn’t that amazing? (Okay, I lied. But I had you wondering, didn’t I?)

Technology futurists have been predicting for decades that AI (Artificial Intelligence) would eventually overhaul how we do our jobs, how we travel, and even how we engage in sex. But I’d rather not delve into my brother-in-law’s fascination with his AI robot girlfriend, the Monica XL-400. I still don’t understand their relationship, to be honest.

In recent months tremendous advances in AI have taken place, particularly with the introduction of something called AI chatbots. The one getting the most press coverage is ChatGPT from Open AI. So what, exactly, is ChatGPT? The GPT is short for generative pre-trained transformer. I am sure you found that explanation as helpful as I did. But as best as I can explain it, it is simply an AI-powered chatbot. We’ve all seen chatbots before. You know, those annoying online chat programs where you type in a request like, “Can I talk to someone in customer service?” and the chatbot replies, “Hello, I’m Brad. How can I help you?” And then you reply, “I just need to talk to a LIVE person,” and it replies, “Hello, I’m Brad. How can I help you?”

The technology of these AI chatbots is actually quite impressive. Just log onto one of these websites, type in any conceivable topic you’d like information about, and voilà! Within seconds, this AI program will compose a written response in surprising detail, crafted in such a way that it is almost impossible to tell that it was not written by a person.

ChatGPT, Chatfuel, Drift, MobileMonkey, and the slightly creepily named chatbot program, It’s Alive, are all exploding in popularity because they’re free and anyone can use them. If you know how to type and spell, you’re good to go – which is why my cat Zippy will most likely never use any of these programs, because the last time I checked, he still lacked opposable thumbs or any comprehension of what his name was.

Now, for the first time, there are utilities that will answer virtually any question in enormous detail. Sure, Amazon’s Alexa and Apple’s Siri do sort of the same thing, but the latest evolution of AI apps has taken everything to an entirely new stratosphere, as these chatbots can now use artificial intelligence tools to produce detailed text, images, sounds, and even videos that look and feel like they were created by humans.

Popular applications of this breakthrough technology include using it to write press releases and legal briefs, and helping to ensure that thousands of hardworking tech support and customer service employees all over the world will lose their jobs forever.

The line between actual humans and AI is getting more and more blurry. See this robot? She’s incredibly smart. You find her kind of sexy, don’t you? Then you’ve been spending way too much time online. Please put away your phone and play pickleball. You’re starting to worry me.

The line between actual humans and AI is getting more and more blurry. See this robot? She’s incredibly smart. You find her kind of sexy, don’t you? Then you’ve been spending way too much time online. Please put away your phone and play pickleball. You’re starting to worry me.

But probably the source of greatest controversy is the use of these programs to write high school and college term papers. You’re probably asking yourself, can a chatbot really craft a term paper that could fool a teacher? You be the judge. We asked a high school senior and ChatGPT the same question: “Who was George Washington?” Below are their responses. See if you can guess which response was written by Jordan Carruthers, a senior at Garfield High School, and which was provided by ChatGPT.

ChatGPT or Jordan Carruthers?

George Washington (1732-1799) was an American political leader, military general, and Founding Father of the United States. He played a crucial role in the American Revolution, leading the Continental Army to victory over the British and securing American independence. After the war, Washington was a key figure in the drafting of the U.S. Constitution and became the first President of the United States in 1789. He is often referred to as the “Father of His Country” for his leadership in both the military and political spheres, and his commitment to establishing a strong, stable government for the newly-formed United States. Washington’s legacy as a leader and statesman has been widely celebrated throughout American history.

ChatGPT or Jordan Carruthers?

George Washington chopped down a maple tree and had wooden teeth. He was very tall and wore a white wig. He stood in the front of a rowboat crossing a river in wintertime. That’s very dangerous, as he could have fallen overboard and drowned. He’s the guy on the one dollar bill. Did I mention he was tall? We get the day off every year on his birthday, so he must have been a fairly important dude.

Who wrote which version? It’s hard to tell, I know. Believe it or not, the first response was supplied by ChatGPT. But in fairness, Jordan Carruthers is a lazy idiot who’s probably not going to graduate on time. Of course, experts are concerned students may cheat and use ChatGPT to complete their term papers for them. This is a serious issue, and I, for one, am furious… that this technology was not available for me to use when I was in college back in the 1970s. So unfair.

Besides the obvious ethical concerns of the potential for widespread automated plagiarism, there are other significant challenges yet to be worked out. This technology has been shown, on occasion, to provide wildly inaccurate answers to questions – which could be problematic if you’re, say, a heart surgeon and you just asked the AI chatbot what to do next in a delicate coronary angioplasty and stent implantation, and the chatbot directs you to surgically attach the patient’s left leg to his right shoulder blade. Oops.

Another disturbing challenge in the rapid deployment of AI chatbots is that they can quickly become a**holes. Let me explain. AI chatbots are essentially highly sophisticated robot parrots. They quickly learn to assimilate knowledge – and opinions – based on the input they receive from the humans interacting with them. Before long, they start repeating the sentiments of their users.

The latest AI chatbot programs can even mimic the writing style of the greatest writers in history, like Shakespeare. However, ChatGPT, trying to emulate the Bard’s famous quote from Hamlet, wrote, “Am I or aren’t I: this is an interrogatory.” So, nice try, but not quite.

The latest AI chatbot programs can even mimic the writing style of the greatest writers in history, like Shakespeare. However, ChatGPT, trying to emulate the Bard’s famous quote from Hamlet, wrote, “Am I or aren’t I: this is an interrogatory.” So, nice try, but not quite.

So, imagine the tech team’s surprise when Microsoft launched its cutting-edge AI chatbot program called Tay. Twitter users conversing with Tay started tweeting the bot with a barrage of vitriol, including misogynistic and racist comments laced with offensive expletives. Within hours, Tay’s R-rated commentary started to make Donald Trump look like Mother Teresa. Guess it’s back to the drawing board, Microsoft.

I can appreciate that there are still a few bugs to work out before ChatGPT and the other AI chatbots become widespread in their adoption. But I for one am excited about the future potential. In fact, I am so impressed with these chatbots that I decided to use ChatGPT to compose this week’s entire column. From now on, instead of wasting seven exhausting hours working on my next column, I’ll just have an AI chatbot compose it. You can find me at the gym on the elliptical.

Next week’s topic: “The history of baseball.” I can’t wait to see what ChatGPT comes up with. I’m sure it will be compelling reading. I just hope it won’t be way better written than my usual columns.

That’s the view from the bleachers. I might be off base. If so, blame it on ChatGPT.

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Stuck in an Endless Tech Support Loop

Stuck in an Endless Tech Support Loop

One of my greatest pleasures is spending countless hours waiting in vain for a customer service rep to help me with something that should have taken ten minutes but will ultimately suck several hours of my time. Ah, the joys of waiting on hold.

One of my greatest pleasures is spending countless hours waiting in vain for a customer service rep to help me with something that should have taken ten minutes but will ultimately suck several hours of my time. Ah, the joys of waiting on hold.

[The following is a true story, with no exaggeration, of the time I spent over five hours trying to get help from a tech support representative. – TEJ] 

I had completed what I hoped was my final draft of my newest humor book, THE SECRET TO SUCCESS AND HAPPINESS.  I was using Amazon’s publishing division called Kindle Direct Publishing (KDP). I had compiled a list of questions to which I needed answers in order to fix several book formatting issues their online system had flagged.

I decided I needed to call their tech support team for help. I located their CONTACT US page in less than 12 minutes simply by navigating through an endless series of menus that required me to answer several series of questions until the website finally unlocked the secret passageway to its elusive CONTACT US page.

This page offered me several options: I could submit an email (“please allow 72 hours for a response”). I could initiate an online chat (probably with a web bot). I could pour through their voluminous online community forum containing scores of article links, none of which would be directly on point. Or I could request a call back from a tech support agent. I think I’ll go with Option D.

I clicked the button to have a tech support agent call me. Twenty minutes later my phone rang. The readout indicated the call was from Amazon / KDP. Oddly, it only rang once and then the call dropped. I tried to call back the number on my phone, but I reached an automated message: “We’re not able to accept incoming calls to this number. Please visit our website to request a call back.” 

I then navigated the maze back to the CONTACT US page. I clicked on the button to request a call back – again. That triggered this message: “Our records indicate that you have already requested a call back. Please wait until you receive that call.” Arrgh!

I waited thirty minutes. No success. I clicked on the “Call me” button again. Up popped the same notification as before. Feeling stymied, I tried their online CHAT to request a phone call. Within a minute Agent Adrian generically typed, “How can I help you?”

I explained that I had requested a call, then the call dropped after one ring and the system would not allow me to make another call request. “Could you just tell someone in your tech support department to call me?” I pleaded.

Agent Adrian typed back, “I’m sorry but this CHAT feature does not allow us to talk by phone with the customer.”

“I know that,” I wrote back, frustrated. “I get how online chat works.” I pounded away at the keyboard, trying again to explain my dilemma and that I just wanted to have someone from their tech team call me.

Then, like a broken record, Agent Adrian, who by now I was fairly certain was a bot, typed, “I’m sorry but this CHAT feature does not allow us to call the customer.” Instead he / it offered to help me via their web-based chat utility. I wrote back that I had literally 20 questions and I doubted he / it would be able to respond to all of them via chat. But he / it insisted that they were happy to be of service.

See this happy, chirpy fellow? This is Adrian, or Brad, or Bart. This friendly support agent will be happy to assist you via online chat. He’ll be polite and responsive, usually replying to your questions within 5 minutes. There’s just one thing he won’t be able to do: Solve your problem. Because he’s a bot.

See this happy, chirpy fellow? This is Adrian, or Brad, or Bart. This friendly support agent will be happy to assist you via online chat. He’ll be polite and responsive, usually replying to your questions within 5 minutes. There’s just one thing he won’t be able to do: Solve your problem. Because he’s a bot.

I copied and pasted my long list of questions into the chat message field and pressed SEND. Seven minutes later, the Agent Adrian bot resurfaced: “I’m sorry, but you will need to talk to a member of our tech support team. You can request a call back by visiting our website. Thank you.” He / it then abruptly closed out our session. WTF??

I then noticed that during the time I was bonding with the Agent Adrian bot, I had received an email from KDP tech support:

“This is Jennifer from KDP customer support. You had requested a call, but I called and there was no answer. If you would like to speak with a representative, you can visit our website to request a call back.”

Seriously? I guessed that enough time had elapsed to take a chance and try clicking on the “Call me” button again. I guessed wrong: “Our records indicate that you have already requested a call back. Please wait until you receive that call.

I tried using the online chat app again. After I explained my situation and implored them to have someone from their tech support team call me directly, the Agent Paul bot offered this by now very familiar feedback: “I’m sorry but this CHAT feature does not allow us to talk by phone with the customer.”

The website referred to this as their Customer Service department. But as I reflect back on my experience, I think “Customer Severance” department” would have been a more appropriate name. Then the Agent Paul bot, no doubt programmed to follow the tech support chat protocol handbook to the letter, offered to try to help me via Chat. I explained – again – that I really needed to talk to a LIVE PERSON BY PHONE!

Finally, Agent Paul relented and agreed to try to find someone to call me. I’m pretty sure Agent Paul was going to be summarily fired for violating Online Chat Policy Rule #1: Never let the customer talk to a live human being. Or perhaps he’ll just be rebooted and upgraded to a more recent security protocol. 

An hour went by. Noone called. So I tried their “Call me” option one more time. This time, to my surprise, it accepted my request. Twenty minutes later, I received a call from KDP tech support. Interestingly, one minute later, while on the phone with KDP tech support, I received another call – also from KDP tech support. Not wanting to risk my first call dropping, I ignored the second incoming KDP call. I went into great detail describing my issues. Then I asked Agent Maria, “Maria, do you understand my situation?”

Agent Maria did not respond. I repeated my question – four more times. No reply – unless you consider the dial tone that followed to be Maria’s reply. The call got dropped. Crap! I saw that there was another email from KDP tech support. It said they had just tried to call me but I had failed to pick up.

I went back to the KDP website’s CONTACT US page. When I tried to request yet another call back, yup, you guessed it: “Our records indicate that you have already requested a call back. Please wait until you receive that call.

It went on like this for another hour. Finally, I received another call from KDP tech support. This time the call did not drop. This time I was actually able to present all my questions to an actual live person. After describing my problems in exhausting detail for 10 minutes, tech support Agent Thomas paused and explained: “I’m in first level tech support. I can’t help you with your issues. You’ll need to talk to someone in Senior Level tech support. Would you like me to transfer you?”

“Sure,” I said. “I’ll be most curious to see what rabbit hole this sends me down,” I muttered under my breath. Agent Thomas put me on hold. Ten minutes later someone came back on the line: “This is Thomas again. Would you still like to continue to wait to speak to a Senior Level support agent?”

“Um, yes, I would. Thank you.”

“Okay, please hold.” The next sound I heard was the soothing, familiar melody of … of another dial tone. My call had been dropped. Again. It’s now been over five hours. I’m still waiting to talk to someone about my issues. I’m sure they’ll be calling me back… any moment now.

That’s the view from the bleachers. Perhaps I’m off base.

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© Tim Jones, View from the Bleachers 2022

My Parents Never Told Me I was Chinese

My Parents Never Told Me I was Chinese

This is a photo of my family. Turns out that like our two daughters, who we adopted from China as infants, there is one more person in this picture from China. Read about my fascinating, life-changing heritage discovery.

This is a photo of my family. Turns out that like our two daughters, who we adopted from China as infants, there is one more person in this picture from China. Read about my fascinating, life-changing heritage discovery.

My parents named me Timothy Edward Jones, a boring Christian-sounding name. They were good people. They tried to raise me to become a decent, caring person. They sent me to very good high school and prepared me for college. My mom forced me to take piano lessons for four years, but I have long ago forgiven her for that.

But they lied to me. They never told me I was Chinese. I still can’t understand why they kept such a deep dark secret from me my entire life.

Don’t get me wrong. Some of my best friends are Chinese – including my two daughters, who we adopted from China as infants. I have nothing against Chinese people – other than their food. (I’m more of a meat and potatoes guy.)

23andMe estimated I was 50% German, 25% British Isles, 10% French, and 15% Ashkenazi Jew. But it turns out they lied too. Because I now know I’m definitely Chinese. The embarrassing thing is that as a Chinese person, I barely know any words of my own native tongue. I believe “xie xie” means “thank you,” and “Nǐ hǎo ma” means “how are you,” but that’s pretty much all the Chinese I know. Oh, wait. I also know “Namaste.” That’s Chinese, isn’t it? Ironically, many people tell me I’m almost fluent in English.

So how did I discover I’m Chinese, you might ask? Oddly enough, I have to give all the credit to Apple tech support, which broke the news to me. Not only that, but their website conclusively informed me that I am in fact a Chinese person currently living in China. You could have fooled me. I must live in the most American-themed community in the entire Middle Kingdom, as my homeland is sometimes called. Wait till I tell my next-door neighbors Brad and Tina that they live in China. They’re going to freak out. Unless they’re Chinese too. Hmm.

You might be thinking, “But, Tim, how do you know Apple is correct about your Chinese heritage – and current location?” Because Apple is never wrong – except when it comes to their GPS navigation system, Apple Maps. But that’s another topic.

I often receive emails from their iTunes store offering me special deals on music by the Bee Gees and Brad Paisley – two of my favorite artists, so they clearly know everything you need to know about me. In addition, my tech-savvy nephew buys everything Apple [iPhone, iPad, iWatch, iCar, iPet, etc.]. And he said that Apple has by far the best tech of any internet company. And my thirty-something nephew regularly reminds me he is never wrong.

Okay, perhaps I should back up a couple steps and explain how my racial / ethnic identity crisis started. The other evening, I wanted to watch the Apple TV show, Ted Lasso. All my friends told me it’s hilarious. So, I subscribed to Apple TV on my computer. Easy Peasy – almost. Then I attempted to sign in, using my Apple ID. That’s when I got the following message from Apple on my smart TV:

“Unsupported Region. The Apple TV app is not currently available in your country.”

Over the course of two hours and 37 minutes talking with Apple TV tech support, the agent figured out the problem: “According to our records, you live in China.” I began to protest, saying that I’ve lived in Washington state for the past 30 years. But then he walked me through how to get to my Apple ID’s settings to identify my location. Sure enough the system informed me that “This phone is registered to you as a Chinese Person living in China.” [That’s an exact quote.] 

I explained to the tech support person that, to the best of my recollection, I currently live in the United States of America – unless my parents had been lying to me all this time, not to mention my wife, and all my racquetball buddies – all of whom look suspiciously Caucasian. I went on to explain that I did not think I could be Chinese because I had blue eyes and light brown hair – two genetic traits rarely found among Han Chinese people.

My refutations failed to make an impression on the tech support person, who calmly reiterated, “Our system shows you as a Chinese person living in China.”

After an hour of trying to prove to Apple’s website that I was in fact an extremely Caucasian man with male pattern baldness (another genetic trait rarely found among the Chinese) I hit a brick wall – I guess you could say the Great Wall of China. It turned out there was absolutely nothing the tech support person could do to help change the settings in my Apple ID to show that I was living in the USA instead of China.

According to both Apple tech support and eBay, my phone says that I am a Chinese person living in China. I feel so embarrassed. All these years, and I still barely know the language or like the food. I hope my glorious Chinese ancestors will someday find a way to forgive me.

According to both Apple tech support and eBay, my phone says that I am a Chinese person living in China. I feel so embarrassed. All these years, and I still barely know the language or like the food. I hope my glorious Chinese ancestors will someday find a way to forgive me.

Adding to my dilemma, it turned out my non-iPhone phone, which I purchased on eBay, apparently was somehow registered as having been created by a Chinese manufacturer and sold to a Chinese person in China.

I thought briefly about contacting eBay tech support to plead my case but after almost three hours of exhaustive troubleshooting with Apple without success, I finally gave up and accepted my new Asian identity. On the bright side, it will give me and our two Chinese-American daughters something else to talk about other than asking to borrow money. (I promise to pay them back soon.)

So, there you have it. Apparently I’ve been an imposter my entire life. Sadly, it appears I will never get to see Ted Lasso or any of the other popular Apple TV shows – at least not until they eventually become available here in China. I guess I should start brushing up on my Chinese, to prepare for the time when a dubbed version of Apple TV finally comes here. Xie xie.

That’s the view from the bleachers. Perhaps I’m off base.

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© Tim Jones, View from the Bleachers 2021

The Danger of Storing Your Stuff in the Cloud

The Danger of Storing Your Stuff in the Cloud

Big Tech tells us that we should all be saving all of our important documents to the cloud. It’s efficient, they say. It’s cheap, they say. Do not be fooled. Saving all your stuff to the cloud could lead to disaster. And I know a thing or two about making disastrous decisions. Heck, I went to law school. Now I’m a humor writer. See what I mean?

Big Tech tells us that we should all be saving all of our important documents to the cloud. It’s efficient, they say. It’s cheap, they say. Do not be fooled. Saving all your stuff to the cloud could lead to disaster. And I know a thing or two about making disastrous decisions. Heck, I went to law school. Now I’m a humor writer. See what I mean?

I consider myself a foremost expert on computers, technology, and cyber security – even if both my technophile children might laugh hysterically at that assessment. Compared to my cats, I’m a veritable Einstein.

In fact, over the years, countless people have turned to me for advice on a variety of topics – however, if I’m being honest, rarely on issues involving computers, technology or cyber security. Mostly it’s about “Taste this milk. Does it taste sour to you?” and related expiration date questions.

Admittedly, I was not one of the early tech adaptors. I still have my complete collection of 8-track tapes. I can’t figure out why I don’t have any friends on my My Space page. And I still text using complete sentences and proper punctuation – but in my defense, I mainly do that just to annoy my kids.

I have no idea what my point was. Oh, right. I’m not always on the cutting edge of the latest technology trends. But there comes a point when I feel a need to issue a clarion call of caution. I’m talking about the trend towards storing all our computer files, photos, videos and other important documents “in the cloud.”

Google, Microsoft, and just about every cellular carrier tell us to store everything in the cloud. It’s so convenient. For example, if you lose your phone, don’t worry. All your photos, contacts, even your calendar will be safely backed up in the cloud.

If you ask me, storing your stuff in the cloud doesn’t always work. I have tons of stuff I’d love to store there  because my garage is running out of space. Take my old clothes from my college days. My wife insists I give them away, complaining that all they do is take up closet space. But I just can’t part with my old outfits. Who knows when my old purple corduroy bell-bottom pants will come back in style – and I will lose the 35 pounds I gained since I last wore them in 1975?

I’ve learned that the cloud won’t accept any of my stuff. Not even my old Big Mouth Billy Bass singing fish I re-gifted to my wife for Christmas in 1999. (She would not speak to me for three days after that mistake.)

Despite hours and hours of trying, I can’t figure out a way to upload any of my old outfits to the cloud – not even my 1983 Members Only faux-leather jacket.

Despite hours and hours of trying, I can’t figure out a way to upload any of my old outfits to the cloud – not even my 1983 Members Only faux-leather jacket.

No, it turns out that the only stuff you can store in the cloud is digital stuff, like Word documents, excel spreadsheets, photos, and music, like my priceless collection of the Very Best of Engelbert Humperdinck. (It’s an acquired taste.) Everyday, millions of people upload important files to the cloud. But how can they be sure their files will be safe?

Think about it. Do you even know what’s in the cloud? I’ll tell you: Water vapor – specifically, tiny water droplets that form on tiny particles, like dust, that are floating in the air. Hell, your average cloud isn’t strong enough to hold a floppy disk, let alone 100 million terabyte files. They’ll all just fall right through – and eventually land back on planet earth, leaving a horrible environmental catastrophe. And who’s going to clean up all those corrupted files? Not me, fella.

Let’s just say, for argument’s sake, that the cloud can somehow support all these gazillion files. The security is virtually non-existent. There are no heavy-metal doors with ten-digit security codes or thumb print recognition features required to gain access to your vault. In fact, there are no vaults of any kind. I recently took a Delta flight to New York. (The chicken parmesan dinner tasted like cardboard, but that’s a topic for a future column.)  Our 757 flew right through the clouds for almost an hour. I never saw a single layer of security in any of the cloud formations we passed by, not even the really puffy cumulus ones.

And clouds are often wet – especially when it rains. Think about the damage that could be inflicted on your priceless photos of your daughter’s middle school play (where she performed the starring role of the third pine tree from the right) if they got exposed to the cloud’s moisture. Even worse, what if the region where your files are stored in the cloud goes through a dry spell, with say, five days without rain – and no clouds? If the clouds evaporate, there go all your documents. Hope you won’t miss that hilarious video of your wife falling into the wedding cake that you posted to the cloud, now that the cloud is suddenly gone. Poof.

[Editor’s Note: Mr. Jones, I don’t think you understand how “the cloud” works. When they talk about the cloud, they are not talking literally about clouds in the sky. They’re referring to “cloud computing.” In this context, the cloud is simply the Internet—more specifically, all the things you can access remotely over the Internet. So, when something is “in the cloud.” It just means it’s stored on Internet servers instead of your computer’s hard drive.]

I also don’t get this fanatic Second Amendment demand to fight for the right to arm bears. For God’s sake, they don’t even have opposable thumbs. How will a bear fire an AK-47?

I also don’t get this fanatic Second Amendment demand to fight for the right to arm bears. For God’s sake, they don’t even have opposable thumbs. How will a bear fire an AK-47?

Um, oh, I see. Never mind. That was a lame topic anyway. What I really wanted to discuss is the Second Amendment. What is all the recent brouhaha about, anyway?

In a careful reading of the Second Amendment to the Constitution, I cannot think of any logical reason why the Founding Fathers felt it was important to enshrine the RIGHT TO ARM BEARS! I mean, seriously! Bears are dangerous enough as is, without granting them unfettered access to assault weapons. And without proper training on how to use a firearm, God only knows the havoc a crochety grizzly with a bad temper could wreak.

But when I bring this issue up, I usually get a deer in the headlights reaction. People look at me like I’m crazy. Let’s see who has the last laugh when they get mowed down in a hail of bullets from a pissed-off black bear toting an AR-15. Don’t say you weren’t warned, buddy.

That’s the view from the bleachers. Perhaps I’m off base.

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© Tim Jones, View from the Bleachers 2021