The Best Job in the World
This is journalist Steve Hartman of CBS News. If I could wave a wand and create the perfect job for me, it would be HIS JOB – sharing the true-life stories of average, everyday people going to extraordinary lengths to help out other good people in need.
A few years ago, someone asked me whether I had any heroes. Answer: Fred Rogers (“Mr. Rogers”). He preached the values of kindness, empathy, and finding the good in every person. I even wrote about why I viewed him as my hero.
More recently, someone asked me to describe my ideal career. I’m retired but if I still wanted to be working, my ideal position would be Steve Hartman’s job. He literally has THE BEST JOB IN THE WORLD – well, okay maybe second after playing with pandas.
Who is Steve Hartman and what is his job? He’s a journalist for CBS News. Since 2011, he has hosted a weekly segment on the CBS Evening News called On the Road. His role is to share stories of good people helping other folks in need. I see his job as looking for evidence that angels are present among us and then going about to prove their existence in the form of extraordinarily selfless individuals – week after week after week.
You probably have never heard of any of the people Steve talks about in his stories. He sits down with janitors, middle school teachers, autistic kids, firefighters, bus drivers, elderly shut-ins, and people of all ages and backgrounds grappling with some of the challenges of life. Many are from middle- and lower-income families from the heartland of America. And in every story, he discovers everyday people doing incredibly magnanimous acts of kindness and compassion to help someone in their community who is trying, with difficulty, to find their place in the world.
Layla meets a real-life Cinderella at a wedding and the two have become best friends. From On the Road with Steve Hartman.
There is the story of Layla and Olivia. Layla was a five-year-old autistic girl who was afraid to talk to anyone other than immediate family. But she loved Cinderella. Then she met Cinderella in person one day in the park. It turned out that the person Layla thought was Cinderella was actually Olivia Sparks, a heavy equipment operator, who was wearing a white “princess” dress on her wedding day.
Layla thought Olivia was Cinderella, in her beautiful gown. And Olivia decided to play along – even though it was her wedding day. The two became fast friends, and Olivia eventually launched a Go-Fund-Me campaign to send Layla to meet “the real Cinderella” – at Disneyland.
Or the story of Wade Milyard, a retired police officer in Frederick, MD. While still a cop, he went to a homeless encampment, responding to a domestic dispute. He saw the worn and dirty clothes everywhere and asked the couple, “How do you do your laundry?” “We wash it in the creek,” they responded – a heavily polluted creek. This inspired him to purchase a truck and convert it into a traveling laundromat, which to this day he drives to homeless communities and does their laundry for free. He just wanted to do a small part to take some of the burden off the lives of people living in dire circumstances.
Eighth Grader Jarmarion Styles (#2 in the front row) was born with no hands and almost no arms. But the basketball coach let him join the team anyway. And then a miracle happened. From On the Road with Steve Hartman.
Or the story of Jamarion Styles, a fourteen-year-old boy from Boca Raton, FL, who kept getting rejected when he tried to play basketball in the playground with the other kids. Why? Because he didn’t possess hands. But he was determined to play, despite his disability. So, in eighth grade, he asked his middle school’s basketball coach to give him a tryout. The coach was so impressed by Jamarion’s relentless positivity and determination that he picked him for the team. And when he finally got a chance to play, he sank a three-pointer… and another three-pointer… at the buzzer – all thanks to a coach who believed in him.
Or the story of Francis Aproku, a custodian at James Madison High School in Vienna, VA. He had very little savings. But he worked tirelessly for years to save enough money to send some back to his family in Ghana. Several boys on the school’s football team became friends with Francis and casually asked him one day, “If you could have one thing that might seem impossible, what would it be?” He told them “a Jeep Wrangler” – never actually giving this pipe dream a second thought. Several months later, the boys had raised enough money to buy him the very car of his dreams. He was so overwhelmed by their kindness, he collapsed in tears of joy, in utter disbelief that people could be so kind.
Molly Schaeffer struggled with social anxiety disorder and isolated herself from all her classmates at high school. But eventually she found a remarkable way to make a connection – through painting portraits of her classmates. From On the Road with Steve Hartman.
Or the time Molly Schaeffer of Waunakee, WI decided to do something to overcome her emotionally crippling social anxiety disorder. Over the years, she had become increasingly isolated, all but invisible to most of her classmates. But rather than feel sorry for herself, she attempted to connect with her classmates in a most unusual way – by devoting over 600 hours painting 44 individual portraits of her classmates. She presented them her portraits at the end of the year, leaving all of them speechless, in awe of her talent and generosity. This began an entirely new chapter in her life, gaining new friendships she never had before.
Since 2011, Steve Hartman has produced several hundred On the Road segments, most of them about three minutes long. You can see some of them here. He has, to my mind, the greatest job in the world: meeting everyday people who have performed extraordinary acts of determination, selflessness, compassion, and love, to help others around them who are struggling. And he gets to share these inspirational stories with the world.
In preparing for this piece, I wanted to learn a little bit more about Steve Hartman the person. He has been married to his wife Andrea for 34 years (as of 2025). They live in Catskill, New York and have three children. One of them has autism. Perhaps unsurprisingly, Hartman was an Eagle Scout in high school. Friends who know Hartman well describe him as compassionate, authentic, and an exceptional storyteller who listens patiently and finds joy in life’s small moments. And every day, he gets to travel across America in search of angels among us, to share their remarkable stories and to remind us that if you look close enough, you just might discover that there are generous people doing good deeds all over the world.
It sounds like they found the perfect person to do this important work – the Best Job in the World.
That’s the view from the bleachers. Perhaps I’m off base.
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Last week, Apple began shipping the much hyped 
